Our goal is to make people happy.

So how do we hope to make you happy? By providing scratch made delicious BBQ and affordable craft beer and hand-picked cocktails….but more importantly real hospitality. Whether you’re a local or someone visiting our town – thanks for visiting us!

And to be able to provide real hospitality, to be able to make people happy, our people need to be happy. Simple right?!

Beyond being treated with respect and appreciation people need to be treated with equality. But here’s the problem in the restaurant industry – unequal pay between servers and cooks.

Typical restaurants in the state of Florida pay their servers a tipped wage, $3.02 less than state minimum wage, and their kitchen staff an hourly wage or salary. The result of this is servers end up making at least double what kitchen staff does, if not triple or more. Both sides of the house (servers and cooks) work hard, have their own expertise, but because our industry has changed drastically in the last couple decades one side now receives disproportionately more compensation.

We’ve never viewed this as fair and could never figure out a solution. Because of COVID we were forced to change our style of service from full service to pub style and we found our solution. Every employee now, from the delivery driver to the dish washer to the bartender are in the tip pool. Everyone shares every dollar that is tipped by customers because everyone contributes. We can’t preach we’re a team, strive for equality, and then value one role more than another.

So, thank you people, for patronizing with us and supporting our goal to make you and everyone else who visit us happy – including all the people that make Urban exist every day.